Mediation

Mediation is a structured process for resolving conflicts with the help of a neutral and independent mediator. The parties to the conflict work independently to find an amicable solution. Mediation is a voluntary process.

Mediation is suitable for a wide range of conflicts, e.g. in families, neighborhoods, at the workplace (bullying) or in businesses.

Among other things, mediation leads to a self-determined solution, improved communication and is usually sustainable.